Every missed call is a customer calling your competitor instead.
Your Ordella AI agent answers every call to your business, day or night — triaging emergencies, booking jobs straight into your calendar, and never losing you a customer to voicemail again.
The Problem
Your Ordella AI agent answers every call to your business, day or night — triaging emergencies, booking jobs straight into your calendar, and never losing you a customer to voicemail again.
- A burst pipe customer won’t wait — they call whoever answers first
- Every unanswered call = £150–£500+ lost
- You can’t be on a job and on the phone at the same time
Meet Your AI Agent — Built for Plumbers
1. Emergency Detection
Instantly identifies flooding or burst pipes and transfers calls to you immediately with SMS alerts
2. Service Area Filtering
Checks postcode and declines out-of-area jobs politely.
3. Accurate Details
Confirms names, addresses, and numbers clearly — no mistakes
4. Job Classification
Sorts jobs into categories so you know what to expect before arrival.
5. Auto Booking
Books directly into your calendar with SMS confirmation.
What Your Agent Handles
- Emergency triage & instant transfer
- Service area checks
- Full customer detail capture
- Job classification
- Live calendar booking
- SMS confirmations
- Handling stressed or panicked callers
What Your Agent Never Does
- Doesn’t diagnose issues
- Doesn’t quote prices
- Doesn’t promise exact arrival times
- Doesn’t book emergencies
- Doesn’t offer out-of-hours slots
What This Means For You
If you miss just 5 calls a week at £200/job, that’s £4,000/month lost.
Your AI agent answers every call 24/7. Even saving 2–3 jobs/month covers the cost.
What This Means For You
No. It speaks naturally, confirms details clearly, and handles emergencies calmly. If needed, it transfers to you instantly.
Real Call Flow Example
Customer Calls
→
Not Emergency
→
Collects Details
→
Checks Area
→
Confirms Issue
→
Offers Time Slots
→
Books Job
→
Sends SMS
→
Done in Under 2 Minutes